Reputation Management

Manage your online reputation

Reviews, accurate business information, and social media activity impact a business’s reputation and influences whether a consumer decides to do business with them. Businesses need a way to manage all of these factors in a scalable way. With Reputation Management, you can keep on top of online activity affecting the reputation of a business, including reviews, listings, and social media, helping you make expert recommendations, and provide proof-of-performance.

Modern search has changed the way customers find businesses online. Are you showing up as a point of interest in modern GPS systems? Mobile apps? Are voice assistants like Siri and Alexa giving their customers the right information? Missing or incorrect data can result in unhappy customers, lost revenue, and a drop in local search ranking.


What Do You Get?

Initially

Monthly

FAQs

Data aggregators gather consumer and business data and provide it to hundreds of listing directories, review sites, search engines, and more. They also power sophisticated modern applications such as Apple’s Siri and personal navigation systems.

Online directories get business information from a huge number of sources, including:

•Business owners enter their own information

•Government sources

•User-generated content (UGC)

•Google sources (MapMaker, Places, etc)

•Data aggregators

However, the most importantly weighted information in the U.S. comes from the major data aggregators.

Listing Distribution is a continual process that maintains and builds your web presence over time. Once the data aggregators have your correct business information, the rate at which sites reference this information varies. To ensure the widest span of information and amount of listings created, Listing Distribution needs to be activated for an extended period of time.

Even if your business information is correct, listings can be eroded over time by user-generated content and other incorrect data. As long as your subscription is active, Listing Distribution refreshes your information with the data aggregators every week. Without this, there is a risk of allowing the current public data to change all of the value already established.

You can update your business profile as much as you want while your Listing Distribution subscription is active. There’s no limit on the number of changes you can make.

When a listing is created or modified in our system, the information is sent within 24 hours. The data aggregators receive this data and provide us with confirmation within 6-8 weeks.

We also resubmit your listing data once every week to ensure that aggregators always have the most accurate version of your listing.

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